U.S. Press | Commercial Printing | Postcards, Direct Mail, Banners, Signs and More

Our Promise to You

At U.S. Press, your satisfaction is our main priority, which is why we stand behind our work and promise to deliver high quality printing, every time, every order.

 

Our customers have trusted us for the past 38 years because of our commitment to quality and personalized service. It’s rare when we make a mistake; however, accidents do happen, so if there is an issue with your order, please contact us and provide a photograph that indicates the problem. Upon verification of the defect, we will reprint any defective portion of your order at no charge to you if we are notified of the issue within 10 days of delivery.

 

Since all of our products are completely custom, we do not allow returns for reasons unrelated to quality. For example, we cannot refund or reproduce your order if you left a typo in your artwork and approved the proof, or if you submitted the wrong files. To prevent these mishaps, we send electronic proofs on each and every order and will never print an order without your approval.

 

Best of all, you will work directly with a dedicated account manager to walk you through every step of the order process. Your account manager will answer any questions, confirm your order details, assist with your artwork to make sure it is ready to print, and track your order through production to ensure each and every print project is a success for you.

 

World Class Service

From the moment you begin working with U.S. Press, you'll notice the difference. It's our mission to provide the best customer service in the printing industry.

Dedicated Account Manager

We pride ourselves on personalized service, which is why each customer is assigned a dedicated account manager to help you with every order. Your account manager will work with you to create brilliant marketing campaigns that deliver real results.

Expert Artwork Help

The quality of a marketing campaign depends on the quality of your artwork, so our graphic artists manually inspect your files to make sure they're ready to print. Every order, we'll send you a proof for your approval.

High Quality Printing

We deliver high quality prints every time, every order. If you're ever unhappy with an order, we'll make it right. No exceptions.

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